Wednesday, June 1, 2011

Mental Lockout

The phone rings.  I answer it, cheerfully.

“I’m locked out of the system.”

Ok, let me unlock that account for you.  Go ahead and try logging in again, if it doesn’t let you in, I’ll reset your password.

*Frantic typing*

“I’m locked out again.”  *Continued frantic typing*

Ok, let me unlock your account and reset your password.

*Continued sounds of frantic typing on the other end of the line*

I’ve unlocked your account, let me reset your pa....

*Pause in frantic typing* “I’m locked out again.” *Frenzied typing resumes*

Ooook....let me reset your password, then unlock your account.......all right, your password has been reset and your account has been unlocked.  Your password is qwerty.

*Continued frantic typing* “Is that with a capital Q?”

No, the password is all lower ca......

*Frantic typing pauses* “I’m locked out again.”

Why do I even try.

Tuesday, May 10, 2011

Random thoughts from my day.

I see you there.  I know you have important things to do.  This does not change the fact that I am on a phone call.  There are many other technicians sitting in this area with me.  Stop looking at me with that "Please help me" look.  You're making me feel guilty.  That guy three feet to my left could help you out with your issue.  Oh wait, hold on.......

".....Thanks for calling, and have a nice day!"  *Click*

"Hi, how can I help you today!"

Splitting things up - Tech and Personal.

This was never meant to be a tech blog.  This was supposed to be the semi-incoherent ramblings of a technology obsessed madman.  I have failed my audience, and for that, I sincerely apologize.

From this point on, my technology writing will be found at my new home, TheTechStewart.com.  I'll share my thoughts on technology, pictures, videos, and perhaps even liveblogs from the conferences I do get to attend throughout the year.  I hope to find some of you there.

I'm turning this back into my personal blog.  There will still be some tech here, but no reviews, no formality, none of that silly nonsense.  This will be the home of the dreaded user horror stories, tales and images of technology being misused, abused, and other random ramblings from yours truly.  Perhaps I'll even open my heart sometime and share my true feelings.....nah.

Anyway, you've been warned.  I hope that at least one of my locations becomes a regular stop as you travel the information superhighway.

Tuesday, March 22, 2011

Why I still buy in person.

I've tried to embrace digital distribution.  Steam gets a fair bit of cash from my gaming budget, on occasion.  Every so often, however, I hit the local GameStop for my latest impulse purchase.  Each time, it reminds me why I don't like digital distribution - I think I may start buying all my games from the box retailers once again, and here's why.

To my fellow geeks - don't decry the visit to your local gaming store.  I view it as part of the experience now - chatting the latest games, getting advice from sales reps who know my game collection, and just generally getting to chat with folks who have the same passion that I do is part of what makes bringing the latest blockbuster game case home with me.  Buying from an e-tailer doesn't have that same magic.

To the rep at the Exton Mall GameStop - Thanks for the chat and the game recs, and I'll be sure to fill you in on Bulletstorm.  To GameStop - keep doing what you are doing, and hiring good people, and I'll keep coming back to satiate my gaming addiction.

Friday, February 18, 2011

Cr-48 update - fixed a problem that I didn't know I needed fixed.

For the past few weeks, my Cr-48, which is running on the developer channel, ran into some issues with the webcam.  No matter what site I tried, it simply wouldn't work.  I hadn't really paid it much mind, simply because I don't do much related to videos.  However, when I wanted to use it for Google video chat, and couldn't get it to work, I decided to take my little notebook to work and figure out the problem.

I didn't have to do much.  The update that dropped yesterday (I believe) fixed the issue for me.  I downloaded it when I got to the office, and discovered that my problem had disappeared.

For what it's worth, Google is doing a great job of keeping these units up to date for the testers, fixing bugs and taking care of issues in quick order.

Wednesday, February 16, 2011

Pinch Zoom functionality, and Cr-48 Pilots user map

So, I think I should be reading new release info more often.  I've just noticed, with the latest Dev channel update, that I can perform pinch zoom functions on my Cr-48.  I'm not sure if this was added in the most recent update, or if it's been there for awhile.  I guess I need to catch up on my reading.

Also, a few users from the Cr-48 Pilot user group on Facebook are attempting to get a map of us users together  Tag yourselves at the link below.  Particularly if you are from the Philadelphia area - I'd love to see just how many active folks got one of these sweet little netbooks out here.

http://sharedspaces.googlelabs.com/hJmrQcdpv3

Also, if you haven't joined the Facebook Cr-48 Pilot User Group, or the Cr-48 Philadelphia Area User Group, there's no better time than the present!

Thinkpad X201 Fingerprint Reader in Ubuntu

My project for the evening - configure my X201's fingerprint reader for use in Ubuntu 10.10.  Here's the process.

Source: https://launchpad.net/~fingerprint/+archive/fingerprint-gui

Open terminal, enter the following

sudo add-apt-repository ppa:fingerprint/fingerprint-gui
sudo apt-get update
sudo apt-get install fingerprint-gui policykit-1-fingerprint-guid libbsapi

Close terminal, then reboot.  Open System>Preferences>Fingerprint GUI.  Select the upec Biometric Touchchip/Touchstrip Fingerprint Sensor, click next.  The GUI will walk you through enrolling your fingerprints, and voila - logins, sudo, and keyring are all tied to your swiped fingerprint. 

Friday, February 11, 2011

ThinkBeyond

As some of you know, I just got back from the much anticipated HP WebOS developer event.  The big news of the event was the trio of new devices from HP, running WebOS 2.0.  Let's go over the list, shall we?

First up is this little guy, the HP Veer.  At first glance, this looks like a smaller, chunky Pre.  It features a 2.6 inch multitouch 320x400 screen, nearly identical to the Pixi that accompanied me to the event.  Unlike my Pixi, this mini-smartphone sports a powerful 5MP camera, an 800mhz Qualcomm processor, and a slide out keyboard.  HP seems to be targeting the dumb-phone market with this diminutive device, and I think this is a perfect stepping stone for folks looking to enter into the smartphone world.  That being said, it is not as feature rich as the two real show stoppers from HP.  This little guy will be available by spring.


The successor to the Pre and Pre2, came in the form of the Pre3. Sporting a 3.58 inch multitouch screen, running at 480x800, a super slim form factor that is nearly as pocketable as my Pixi, built in GPS, 5MP camera, and a screaming fast 1.4ghz Qualcomm CPU, this phone is built for the WebOS power user.  The jump in screen resolution is a nice change from the Pre and Pre2.  WebOS 2.0 looks sharp and crisp on the larger display, and the boosted processor makes multitasking a blast, even moreso than on the original flock of WebOS devices.  The extra power is felt when using the new stackable card view, and with the available memory, the dreaded "too many cards" error may be gone for good.  Although there has been no pricing announced for this phone, it will release in the summer.

Of course, most folks showing up at the event weren't looking for the phones.  Everyone was aware of the elephant in the room - several of them were present at the event, in fact.  The iPad, super device of this generation, needs a competitor.
Meet the real star of the show - the HP Touchpad.  It sports a 9.7 inch 1024x768 tablet with a dual core Qualcomm APQ8060 processor, clocked at a whopping 1.2ghz.  Additional features include a 1.3 megapixel front facing webcam, 16 or 32gb of available internal storage, internal stereo speakers with HP's Beats Audio, and a special touchstone dock.  I can't say this enough - this thing looks better in person than in pictures.  It is unbelievably thin and very light, coming in at roughly 1.6 pounds for the whole package.

One of the most impressive demos at the show involved the way this new tablet works with the Pre3 seamlessly.  Our demo rep pulled up a popular recipe website on the Touchpad, selecting a recipe for dinner that night.  Touching a paired Pre3 to the home button of the Touchpad created a slick ripple effect across the screen.  The web browser of the Pre3 opened and began loading the page on the Touchpad's screen, all via a single touch.  The representative also demonstrated that text messages and phone calls coming in from that paired device would also show on the Touchpad screen.  Responding to a text message no longer needs to be done on the tiny phone keyboard, but can be done from the TouchPad itself.


The notifications system has changed somewhat for the Touchpad - instead of the familiar bottom notifications that could be swiped away with the handheld WebOS devices, the Touchpad features a notification that scrolls across the top bar of the screen, and then tucks itself away in a notification icon that can be tapped to display all pending notifications.  It is a VERY slick interface, even though it does move away from the WebOS notification model we've all come to love.  The Touchpad is also not sporting a gesture area.  At first, that decision puzzled me, but after seeing it in action, our swipe gestures - which make so much sense on the handhelds - wouldn't work quite as well on the much larger Touchpad.

Overall, this is a very slick looking team of devices coming out of HP.

Wednesday, February 9, 2011

Well, this is interesting.

I wonder, is there some kind of event going on here.  Seems like something I might be interested in.  I've been meandering around San Francisco all day now, taking pictures and enjoying the sights, but I think this is something I'm really interested in.........

0:55 minutes to go.

Holed up at a Starbucks.

Trying to recover from lunch (McDonalds, totally local San Francisco cuisine) before I hike back up the hill toward Fort Mason.  I ordered something.....I thought they sold coffee here.  This has ice in it and no sugar.  The only sugar I could find in the entire store doesn't dissolve - sugar in the raw is delicious, but I'm chewing my not-hot coffee drink I can't pronounce or identify.  Crunchy.

Anyway, Photo dump time.

MOUNTAINS!  CLOUDS!  AIRPLANE WING!  SMOKE?

Final decent into SFO.

I like these trees for some reason.

That's a street?  My god.

And a thousand parking brakes cried out.

Is that what I think it is?

YES!  Take that, Wawa.

Over a decade of avoiding planes.....

Beautiful sunrise.
Almost time to board.

Tuesday, February 8, 2011

San Francisco, here I come.

I'm headed to San Francisco to check out some interesting WebOS news coming from HP/Palm.  Stay tuned here for updates.  Here's hoping the warmer weather won't convince me to stay.

Friday, January 28, 2011

Google Priority Inbox Tip

I've been playing with priority inbox for the past few days, seeing if it fits into my email life.  I've always liked Gmail's spam filtering, but I still end up sorting the good email from the chaff - unimportant things that I still want in my inbox to refer back to later.  When I first set up Priority Inbox, true to the system's purpose, it began to categorize things that were important to me.  The one problem?  One of the ways Gmail determines what goes in the priority box is by looking at what/who you regularly respond to.  My inbox was just as flooded, with my various forum response alerts, Facebook alerts, and Google Group emails!

I decided to tackle this today, and clean up my email once and for all.  Lo and behold, it was easier than I thought.

If you haven't played around with Gmail's filters, it's well worth looking into.  My forum, groups, and alerts that regularly come in are now nicely sorted - and I was able to specify that none of them were to be flagged into my priority inbox!  Gmail makes it very easy to manage these unweildy email problems, and after a few minutes of fiddling with filters for my various categories, I have a nice, clean priority inbox that actually WORKS!

If your priority inbox doesn't seem to have your priorities in mind, try working a bit with your rules.  A few minutes spent perfecting a rule list can clean up your new, shiny priority inbox, and make sure that Gmail prioritizes the way that you do.

Tuesday, January 4, 2011

Cr-48 - First full battery test

I finally got around to giving my Cr-48 a decent battery test tonight.  I arrived at work tonight at 11:00pm and set up the netbook to handle my web and music streaming duties, opting not to plug it in.  My battery turned red, alerting me that I had just under 60 minutes of charge remaining at 6am.  That's 7+ hours on a single charge - and before I showed up here, it had already seen some moderate use at home.  Google has under-promised and over-delivered with this little unit.  I never feel that impending fear of running out of juice these days.

Sunday, January 2, 2011

School and the Cr-48

As some of you well know, I am a student at a local university.  As most college students well know, classes are beginning to ramp up after the holiday break.  With my laptop confined to a docking station at home, with a dead battery and no true mobile life left in it, and a replacement still three weeks away, the Cr-48 will face its biggest task yet - being my primary school laptop for an online psychology course.  Will it rise to the occasion, and perform in my web-based classroom?  Or will I spend many a sleepless day catching up on schoolwork in my home office after a long commute home.  Only time will tell.

Also, in a completely unrelated twist, I've discovered that the Palm Pixi gets QUITE HOT when running the mobile hotspot app.  Taking the "hot" portion of that app name a little bit too seriously, aren't we Palm?

Thursday, December 30, 2010

Cr-48 Touchpad - Growing on me?

I keep trying to use other laptop touchpads the way I use my Cr-48's touchpad when repairing laptops here at the office.  I found myself doing the same thing with my mother's touchpad the other day.  I think this thing is growing on me, now that I have the sensitivity and other settings configured just right.

I'm not switching from my Trackpoint anytime soon - I still miss it for my day to day usage on occasion.  But, for what it's worth, the touchpad on this thing is beginning to agree with me.

Wednesday, December 29, 2010

Cr-48 - Companion on a wintry day

The weather has taken a dramatic turn for the worse around these parts.  Unfortunately for me, I had to get to work.  On Monday.  In the snow.  On public transit.  Needless to say, I wasn't looking forward to my day.  Local public transit has a website that updates travelers on the status of any delays or reroutes, weather or otherwise related.  Attempting to access the Septa website from my beloved Palm Pre presented me with a bit of a problem.
Without the ability to scroll through the list in the alerts frame, finding out whether any of my buses are delayed is a bit of a problem.  ChromeOS to the rescue.
Thanks to my Cr-48, I was able to find out where my buses were detoured, and what time I should be expecting them, saving me from being stranded far from home in the cold.  Sure, any old laptop could do this, but the convenience of using my ChromeOS notebook - as my keyboard collected a fine layer of snow - was a welcome help.

An update on the 3g usage - I'm down to about 10mb now, after roughly 8 days of usage.  I'll probably be buying into the $20 for 1gb pay as you go plan from Verizon, at least for the next month or two.  I'm still getting a good deal of usefulness out of the unit, even playing some really intense games on the go.
All right, so its not Call Of Duty or anything fancy like that.  Still, catching up on my favorite MUD (and earning my in-game rent) during my commute has been fun, and kept my bandwidth down.  While connected to an SSH session, I use about 2mb/hr, which isn't quite as terrible as the normal forum browsing that has occupied my days up until this point.

Monday, December 27, 2010

ChromeOS as an advertising model.

I see this argument cropping up a lot around the internet.  Will Google use the degree of control over the ChromeOS  notebook to show you more ads?  Has this been the secret all along?  Will this model drive the price of the device into a range that people will put up with ad intrusions into their experience?

I felt that it was time to chime in on this argument.  I've been using my Cr-48 as my primary machine for nearly a week now.  In this time, I have not seen a single ad, aside from the general context ads that Google places within Gmail and their search engine.  These just don't bother me that much.  For the rest of the internet, as you will note if you look at some of my screenshots, I have a plugin called AdBlock (http://chromeadblock.com) that keeps me from seeing unwanted ads.  Google has subsidized some very impressive services with very unobtrusive ads.  Don't believe me?  Lets travel back in time a little bit.

The year is 1997....roughly.  Your reviewer, a young technology nerd, has just had his AOL service shut off.  Seeking his internet fix, an unlikely answer comes in the form of a Juno Online disk.  Free internet access?  I can live with this!  Or so I thought.  After installing the software and connecting, my 640x480 screen on my Packard Bell was reduced by nearly a third by a massive screen border, filled to the brim with ads.  There was no option to rid ones self of this ad menace, and loading the perpetually changing ads led to a horrifyingly bad web experience on a 14.4bps modem.  I was glad to get back to AOL a few weeks later.

Ads are part of life nowadays - highways have massive billboards, television often has more ads than content, and the information superhighway has become an enormous advertising medium.  Google's context ads are usually on point, filtered to be relevant to something I might care about, and occasionally point me in the right direction for something that I happen to need at the time.  If Google's current ad model can sustain some subsidization of services provided, and allow them to create impressive opensource innovations, then I'm not going to complain.  To those of you who do, would you mind installing Juno for a day or two?  Tell me what you think of Google's ads after just an hour.  I bet you'll change your tune.

This rant brought to you by not enough sleep.

Sunday, December 26, 2010

Cr-48 Day 6 - Cloud Printing, Part III

So, it does work.
ChromeOS's CTRL+P Menu
As it so happens, walking through the cloud print functions on my geriatric print server (Its a Pentium II, running XP) wasn't doing the trick.  I added cloud print capabilities to my primary desktop, and it was able to see the printer - which I connect to over the network, via the same XP box.  I printed out a seemingly appropriate test page to confirm that it does function.
Google Cloud Print Web Interface (Desktop Browser)

This web interface, viewable from anywhere, shows the status of current print jobs and connected printers.  It is a very slick interface.  There were no extra options to configure in Windows 7, just turn on cloud printing and forget about it.

Friday, December 24, 2010

Cr-48 Day 4 - General Musings

A lot of folks on the internet are speculating about the reasons behind Google's push of the "Browser as an OS" idea.  Especially now that a more sizeable userbase is actually experiencing ChromeOS for themselves, questions have certainly begun to fly.  Many question whether the concept is only for the lowest subset of user, and of no use to the power user.  As I happily continue with my Cr-48 on day four, I'd like to address these concerns.
My new tab screen, displaying apps "Installed."

I have used netbooks before.  I have been the unsatisfied user of an Asus EeePC, an HP MiniNote, and a Dell Mini 10v for moderately extended periods.  In each case, within hours I went running back to my full laptop.  I have not yet wished that I'd brought along another notebook, or thought that I should only use ChromeOS as a supplement to my main machine.  In fact, excluding my work computer, I have not used a full PC for any extended period of time since Monday.

A notebook running a standard operating system, by default, punishes you for using it on the go.  Microsoft Windows has been designed for a workstation, a system that is dedicated to tasks that take time.  While one can make it mobile, at least in my experience, suffering awaits every step of the way.  Sleep mode and hibernation go a long way, but they simply aren't good enough.  My commute to work is approximately 2.5 hours each way.  There are several connections, bus switches, layovers, etc, that I experience during these trips.  With a Windows laptop, boot-up times ate away at my usable time period, and I spent most of my time checking the clock to make sure I started a shutdown or suspend operation in time to catch my next connection.  The classic netbook suffers from the same issues, but in many cases the issues are magnified by the hardware that the machine runs.  Bringing up my former EeePC, for example, took a good 5 minutes - from sleep mode.  Suspending was often flaky as well, with random apps preventing the system from correctly completing the operation, leaving me with a very warm portable, and a very dead battery upon later retrieval.  This type of punishment has left folks like myself to rely on a smartphone, or other ultra mobile, quick resuming device, to fill the void during long commutes, for fear of damaging valuable PC equipment or data by powering it on or off incorrectly.

EA's Lord Of Ultima - Web based MMORTS.
The Cr-48 removes these concerns from the user's path.  Open the lid, and it knows what it's doing.  Before I even finish typing my password, it's checked for my memorized WiFi connections.  If it has not found one, it logs me on to Verizon's 3g service.  My screen is exactly as I left it - games and chat clients running in the browser, and even my SSH sessions via the terminal resume without a hitch.  Closing the lid immediately suspends the unit, with no local running applications to hang up the system.  The experience doesn't punish me for being mobile, in fact, it encourages me to use it on the go.  It's almost like my smartphone, except I can actually use it to get something done.

The standard netbook experience takes the laptop experience and makes it worse.  Having a full OS will encourage a power user to use it like a full OS - what begins as simply logging on to check email can quickly turn to frustration as a power user like myself attempts to run some software that the system simply isn't built for.  The ChromeOS model takes away that temptation, instead providing you with a perfect experience for the web.  While the experience could live in a netbook form factor, I think that placing the entire experience in a platform the size of an ultralight notebook gives it a degree of usability that no other competing platform can boast - tablets and netbooks simply can't do mobile, the way I want to be mobile, as well as ChromeOS.